Hello.  We have an on-going issue with water in the basement, and I know someone was out before to address it.  However, it hasn't rained in several days and there's about an inch of standing water throughout the basement.  I'm guessing the sump pump is not operational.  I'm not sure how long the water has been down there, we don't venture into the basement too frequently.  Could we have someone come take a look at this?