I have an upstairs toilet that won't flush and is backing up into the bathtub.  There has been an obvious "gurgling" noise for a day or so and now the blockage.  My non-plumber knowledge assumption is that the main is blocked, but I don't have the tools for the job.  

I assume that this is a plumbing emergency; my obvious concern is the current situation with the virus and having someone in the house.  What precautions is Mann taking for such emergencies?

Kevin S.