Invoice 107747

Approx. October 2019 I called Mann Plumbing for a Quote to dig up and repair a water main leak in my front lawn.  At the time, I already located the leak beside / under a set of concrete steps, and called PA One Call myself.   

I've received the above mentioned invoice for a $85.00 service call, however NO SERVICE was completed.  I REQUESTED A QUOTE.  After receiving your first invoice, I called your office, left messages, and spoke with someone in your office who said this would be re-classed a quote and not worry about it.  I was contacted today via text message, a very inappropriate way to conduct business by Kim Bair, stating that I'd be sued by judgement if I didn't pay this erroneous invoice.  

To you I ask, please contact me to resolve this matter.   My call to PA One call precedes this invoice.   I have no worry whatsoever taking off work to defend these fictitious charges.  However, after I gather my facts, dates, receipts, call history and screenshot of Kim's threatening text message, I'll be filing a complaint against your BBB Accreditation below.
Regards,
Justin Poe
   
cc: sales@mannplumbingandheating.com